The Dogs Wheels Bicycle Shop uses encrypted SSL payment systems verified by DigiCert Inc to ensure secure transactions on our website.
We accept all major credit cards and Paypal Payments via our encrypted service.
UK Delivery is a flat rate of £2.99. All items are posted either Royal Mail 1st Class, 1st class recorded or via courier depending on weight and value.
Europe and other overeas charges will be calculated at checkout in accordance with weight / size of items in the basket
On receipt of payment The Dogs Wheels Bicycle Shop will endevour to ship your product as soon as possible and usually on the day of purchase or very next day. However due to increased demand, delayed deliveries and slow postal services due to staff shortages etc please bear with us because post is definitely being slowed up. Deliveries are made by Royal Mail 1st Class, Royal Mail 1st Class Recorded, or for larger items by a Tracked Courier service.
Before returning an unwanted or damaged item, please email us at firstname.lastname@example.org. We would recommend that you use a tracked service for more expensive items to ensure their safe receipt.
Damaged Goods will be refunded in full on receipt of the item.
Unwanted Goods will be refunded excluding any postage costs and should be notified to us within 14 days of receiving the item.
Returns should be sent to:
Returns, The Dogs Wheels Bicycle Shop, Units 56/57 Faraday Mill, Faraday Road, Plymouth, PL4 0ST